Online Orders & Collection Policy

Our online orders are available for in-store collection only. This allows us to maintain the quality and integrity of our products—particularly delicate items that may be affected by heat or handling during delivery.

By offering in-store collection, we are able to minimise excessive packaging, reduce delivery-related risks, and keep costs lower for our customers. Orders are prepared as-is and handed over directly at your selected Candy Empire retail outlet.

For orders above SGD 100 or corporate and bulk enquiries, please submit your request via Corporate Sales for personalised assistance.